Human Resources Consultancy

Workplace Mediation Services

Resolve HR offer workplace mediation services to business throughout London, Surrey, Hampshire and Dorset. Mediation seeks to provide an informal and speedy solution to workplace conflict. What the mediation process offers is a safe and confidential space for participants to find their own answers. It does this in a number of ways, by:

  • Exploring the issues, feelings and concerns of all participants and rebuilding relationships using joint problem-solving
  • Allowing those involved to understand and empathise with the feelings of those they are in conflict with
  • Giving participants insights into their own behaviour and that of others and opening up opportunities for change
  • Helping participants develop the skills to resolve workplace difficulties for themselves in future
  • Encouraging communication and helping the people involved to find a solution that both sides feel is fair and offers a solution that favours them
  • Using energy generated by workplace conflict in a positive way to move things on.

Typically workplace mediation will be arranged as a confidential, one to one meeting with each party involved, followed by one joint meeting. If extra mediation or coaching is required, Resolve HR can provide a range of services.

Experienced and Qualified Mediator

Mediation will be carried out by:
Rosemary Martin
Chartered FCIPD,
Cert EI 07850 049734

Rosemary has a wealth of experience helping organisations and people succeed both as an operational manager and as an HR consultant, business and executive coach. She is a Fellow of the Chartered Institute of Personnel and Development (CIPD), qualified in Applied Emotional Intelligence Coaching, a lay member of the Employment Tribunals and accredited Investor in People Assessor and Adviser.

Bournemouth – Poole – Dorchester – Southampton – Portsmouth – Christchurch –South London – Central London
Hampshire – Surrey – Dorset
Resolving conflict in the workplace - Resolve HR Mediation Services - Qualified and Experienced Mediator

What is mediation?

  • Mediation is where an impartial third party, the mediator, helps two or more people in dispute to attempt to reach an agreement.
  • Any agreement comes from those in dispute, not from the mediator. The mediator is not there to judge, to say one person right and the other wrong, or tell those involved in the mediation what they should do.
  • The mediator is in charge of the process of seeking to resolve the problem but not the outcome.
  • Mediation distinguishes itself from other approaches to conflict resolution in a number of ways. Mediation is:
    • informal
    • flexible
    • voluntary
    • morally binding but has no legal status
    • confidential
    • (generally) unrepresented

Training & Development Courses

  • Recruitment and Interviewing Skills
  • Handling Discipline and Grievance situations
  • Leadership and Management Development
  • Managing Performance / Appraisal Skills
  • Effective Learning and Evaluation
  • Improving your Business
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Contact Us

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Operating across
London, Surrey, Dorset and Hampshire